Refund Policy

This Refund Policy explains how Willis Khan ("we", "us", "our") handles cancellations and refunds for the digital marketing services purchased through this website, including monthly packages and one-time services.

1. One-Time Services

For one-time services (such as backlink packages, social growth services, logo design, or single landing pages), work begins shortly after payment is confirmed. Because resources are allocated immediately:

• Refund requests made before work has started are eligible for a full refund.
• Once work has started, a partial refund may be issued based on work completed, at our discretion.
• Once a service is fully delivered, it is non-refundable.

2. Monthly / Subscription Packages

Monthly packages (SEO, Social Media, Ads Management, etc.) are billed in advance for that billing cycle.

• You may cancel your subscription at any time; the cancellation takes effect at the end of the current billing cycle.
• We do not offer partial refunds for unused days within an active billing cycle.
• Ad spend passed through to Google Ads or Meta Ads on your behalf is non-refundable once spent by the platform.

3. Requesting a Refund

To request a refund, email us at YasinSayal1000@gmail.com with your order details and reason for the request. We aim to respond within 2 business days and, where approved, process refunds to the original Razorpay payment method within 7-10 business days, subject to the provider's processing timeline.

4. Exceptions

Refunds are not provided for dissatisfaction with results driven by factors outside our control (such as market conditions, competitor activity, or platform algorithm changes), provided the agreed scope of work was delivered.

5. Contact Us

Questions about this policy can be sent to YasinSayal1000@gmail.com or via WhatsApp at +91 8233999786.

*This is a general-purpose template. Please have it reviewed by a legal professional before publishing, to make sure it fits your exact business terms and local law.